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Why did my heat lamp fail?

This is a question I sometimes get asked, the answer is usually user error. Woodson have been using our own branded 300 watt IR lamps for nearly 18 months now, these lamps were extensively tested before releasing to the market place, a failure rate of less than 1 in 1000 has been achieved. The lamps themselves could blow because of the following problems.

Follow up:

  • End user is warming up the water in the bain marie without pans or lids covering the water, this causes the ends to get a water buildup causing the lamp to blow or fail.
  • End user has replaced a blown IR lamp with a halogen lamp. The quality of a the halogen lamps installed are usually inferior and have run far hotter at the ends to the IR, causing undue stress on the ends and they fail.
  • End user has used a 500 watt lamp instead of 300 watt, this causes too much heat buildup in the end and the lamp fails.

    • Remember, failure to use Woodson 300 watt IR lamps in your bain maries during your warranty period will void your warranty, if a tech is called to your site and he/she finds no compliant bulbs inside your lamp fittings they will immediately void your warranty and charge you for the call out and fixing of the unit.

    This entry was posted on October 24th, 2008 at 10:58:41 am by Gareth Hall and is filed under FAQs, Technical Issues, Woodson.