{"html":"\u003csection\u003e\n\n\u003cdiv class=\"sc-container\"\u003e\n  \u003cnav aria-label=\"breadcrumb\"\u003e\n    \u003cul class=\"SC-Breadcrumb sc-me\"\u003e\n      \u003cli class=\"SC-Breadcrumb_item\"\u003e\n        \u003ca href=\"/\"\u003e\n          Home\n        \u003c/a\u003e\n      \u003c/li\u003e\n      \n      \u003cli class=\"SC-Breadcrumb_item\"\u003e\n        \u003ca href=\"/faq\"\u003e\n          FAQ\u0026#39;s\n        \u003c/a\u003e\n      \u003c/li\u003e\n      \n    \u003c/ul\u003e\n  \u003c/nav\u003e\n\u003c/div\u003e\n\u003carticle class=\"sc-container sc-container-spacious\" id=\"SC-page-faq\"\u003e\n  \u003cdiv class=\"SC-Grid\"\u003e\n    \u003csection class=\"SC-Grid_main rich-text\"\u003e\u003cheader class=\"SC-PageHeader \" \u003e\n    \u003ch1 class=\"SC-PageHeader_heading\"\u003e\n      FAQ\u0026#39;s\n    \u003c/h1\u003e\n\u003c/header\u003e\n      \u003cdiv class=\"SC-ContentBlock SC-Text\" id=\"SC-ContentBlock-cms-faq-text\" data-cb=\"cms-faq-text\"\u003e\n    \u003cp\u003ePlease refer to the drop downs below for Frequently Asked Questions:\u003c/p\u003e\n\n\u003c/div\u003e\n\u003cdiv class=\"SC-ContentBlock SC-Text\" id=\"SC-ContentBlock-cms-faq-accordian-account\" data-cb=\"cms-faq-accordian-account\"\u003e\n    \u003chtml\u003e\n\u003chead\u003e\n\u003cmeta name=\"viewport\" content=\"width=device-width, initial-scale=1\" /\u003e\n\u003cstyle\u003e\n.accordion {\n  background-color: #eee;\n  color: #444;\n  cursor: pointer;\n  padding: 18px;\n  width: 100%;\n  border: none;\n  text-align: left;\n  outline: none;\n  font-size: 15px;\n  transition: 0.4s;\n}\n\n.active, .accordion:hover {\n  background-color: #ccc;\n}\n\n.panel {\n  padding: 0 18px;\n  background-color: white;\n  max-height: 0;\n  overflow: hidden;\n  transition: max-height 0.2s ease-out;\n}\n\u003c/style\u003e\n\u003c/head\u003e\n\u003cbody\u003e\n\n\u003cbutton class=\"accordion\"\u003eI had a login for your previous website - can I use this to log in?\u003c/button\u003e\n\u003cdiv class=\"panel\"\u003e\n\u003cbr /\u003e\n  \u003cp\u003eThe logins for the previous website have been retired, so you will need to \u003ca href=\"https://www.stoddart.com.au/memberships\"\u003eregister for a new account.\u003c/a\u003e\u003c/p\u003e\n\u003cbr /\u003e\n\u003c/div\u003e\n\n\u003cbutton class=\"accordion\"\u003eI have registered for a new account but can't log in - help!\u003c/button\u003e\n\u003cdiv class=\"panel\"\u003e\n\u003cbr /\u003e\n  \u003cp\u003eWhen you have registered for a new website account, we will send you a Confirmation Email that needs to be opened and clicked to confirm your email address.\u003c/p\u003e \n\u003cp\u003e\u003cb\u003ePlease make sure you have clicked the link in the Confirmation Email before logging into the website.\u003c/b\u003e You can \u003ca href=\"https://www.stoddart.com.au/auth/confirmation/new\"\u003eresend a confirmation email\u003c/a\u003e if required.\u003c/p\u003e\n\u003cp\u003eIf you have confirmed your email and are still having issues logging in, please send a website support email to \u003ca href=\"mailto:info@stoddart.com.au?subject=Stoddart%20Website%20Account%20Issue\"\u003einfo@stoddart.com.au.\u003c/a\u003e\u003c/p\u003e\n\u003cbr /\u003e\n\u003c/div\u003e\n\n\u003cbutton class=\"accordion\"\u003eI have forgotten my password. Where can I reset it?\u003c/button\u003e\n\u003cdiv class=\"panel\"\u003e\n\u003cbr /\u003e\n  \u003cp\u003eYou can \u003ca href=\"https://www.stoddart.com.au/auth/password/new\"\u003eReset Your Password\u003c/a\u003e here.\u003c/p\u003e\n\u003cbr /\u003e\n\u003c/div\u003e\n\n\u003cbutton class=\"accordion\"\u003eI require access to pricing in my login. How can I get access to this?\u003c/button\u003e\n\u003cdiv class=\"panel\"\u003e\n\u003cbr /\u003e\n  \u003cp\u003eYou can request \u003ca href=\"https://go.stoddart.com.au/higher-account-access-request\"\u003eHigher Account Access for your account.\u003c/a\u003e This is granted at the discretion of Stoddart, and is generally reserved for our dealer partners.\u003c/p\u003e\n\u003cbr /\u003e\n\u003c/div\u003e\n\n\n\u003cbody\u003e\n\n\u003cbutton class=\"accordion\"\u003eI am considering a Stoddart product. Can I access a Data Sheet online?\u003c/button\u003e\n\u003cdiv class=\"panel\"\u003e\n\u003cbr /\u003e\n\u003cp\u003eData Sheets can be accessed on each product listing on the website. You can use the search bar at the top of the page to search for your product model. Choose the variation on the product listing page to display the relevant Data Sheet in the 'Downloads' tab.\u003c/p\u003e\n\u003cbr /\u003e\n\u003c/div\u003e\n\n\u003cbutton class=\"accordion\"\u003eI have a Stoddart product. Can I access a User Manual online?\u003c/button\u003e\n\u003cdiv class=\"panel\"\u003e\n\u003cbr /\u003e\n\u003cp\u003eYou certainly can! Our website provides access to User Manuals for current products. You can use the search bar at the top of the page to search for your product model. Choose the variation on the product listing page to display the relevant User Manual in the 'Downloads' tab.\u003c/p\u003e\n\u003cbr /\u003e\n\u003c/div\u003e\n\n\u003cbutton class=\"accordion\"\u003eI want to access a document in the 'Tech Downloads' tab on a product, but nothing is showing?\u003c/button\u003e\n\u003cdiv class=\"panel\"\u003e\n\u003cbr /\u003e\n\u003cp\u003eTo access Tech Downloads, you need to have a current website login. You can \u003ca href=\"https://www.stoddart.com.au/memberships\"\u003eRegister for an Account\u003c/a\u003e here.\u003c/p\u003e\n\u003cbr /\u003e\n\u003c/div\u003e\n\n\n\u003cscript\u003e\nvar acc = document.getElementsByClassName(\"accordion\");\nvar i;\n\nfor (i = 0; i \u003c acc.length; i++) {\n  acc[i].addEventListener(\"click\", function() {\n    this.classList.toggle(\"active\");\n    var panel = this.nextElementSibling;\n    if (panel.style.maxHeight) {\n      panel.style.maxHeight = null;\n    } else {\n      panel.style.maxHeight = panel.scrollHeight + \"px\";\n    } \n  });\n}\n\u003c/script\u003e\n\n\u003c/body\u003e\n\u003c/body\u003e\u003c/html\u003e\n\n\u003c/div\u003e\n\n    \u003c/section\u003e\n  \u003c/div\u003e\n\u003c/article\u003e\n","flash":null,"action":null,"notice":null}