{"html":"\u003csection\u003e\n\n\u003cdiv class=\"sc-container\"\u003e\n  \u003cnav aria-label=\"breadcrumb\"\u003e\n    \u003cul class=\"SC-Breadcrumb sc-me\"\u003e\n      \u003cli class=\"SC-Breadcrumb_item\"\u003e\n        \u003ca href=\"/\"\u003e\n          Home\n        \u003c/a\u003e\n      \u003c/li\u003e\n      \n        \n      \u003cli class=\"SC-Breadcrumb_item\"\u003e\n        \u003ca href=\"/customer-service\"\u003e\n          Customer Service\n        \u003c/a\u003e\n      \u003c/li\u003e\n      \u003cli class=\"SC-Breadcrumb_item\"\u003e\n        \u003ca href=\"/planned-maintenance\"\u003e\n          Planned Maintenance\n        \u003c/a\u003e\n      \u003c/li\u003e\n      \n    \u003c/ul\u003e\n  \u003c/nav\u003e\n\u003c/div\u003e\n\u003carticle class=\"sc-container sc-container-spacious\" id=\"SC-page-planned-maintenance\"\u003e\n  \u003cdiv class=\"SC-Grid\"\u003e\n      \u003caside class=\"SC-Grid_sidebar\"\u003e\u003cnav class=\"SC-PageNav\"\u003e\n  \u003cdiv class=\"SC-PageNav_content is-hidden\" data-toggle-visibility-target=\"page-sidebar\"\u003e\n      \u003ca href=\"/equipment-care-maintenance\" class=\"SC-PageNav_link\"\u003e\n        Equipment Care \u0026amp; Maintenance Guide\n      \u003c/a\u003e\n      \u003ca href=\"/planned-maintenance\" class=\"SC-PageNav_link is-current\"\u003e\n        Planned Maintenance\n      \u003c/a\u003e\n      \u003ca href=\"/warranty-registration\" class=\"SC-PageNav_link\"\u003e\n        Warranty Registration\n      \u003c/a\u003e\n      \u003ca href=\"/service-request\" class=\"SC-PageNav_link\"\u003e\n        Service Request\n      \u003c/a\u003e\n      \u003ca href=\"/warranty-information\" class=\"SC-PageNav_link\"\u003e\n        Warranty Information\n      \u003c/a\u003e\n        \u003ca href=\"/warranty-by-brand\" class=\"SC-PageNav_link sc-ml-small\"\u003e\n          Warranty by Brand\n        \u003c/a\u003e\n      \u003ca href=\"/terms-and-conditions\" class=\"SC-PageNav_link\"\u003e\n        Terms \u0026amp; Conditions\n      \u003c/a\u003e\n  \u003c/div\u003e\n  \u003cdiv class=\"SC-PageNav_menu-toggle target-hidden\" data-toggle-visibility=\"page-sidebar\"\u003e\u003csvg class=\"\" width=\"12\" viewBox=\"0 0 100 100\"\u003e\n  \u003cpath d=\"M56.7,75.75 L95.4,37.05 C98.8,33.65 98.8,28.05 95.4,24.65 C92,21.25 86.4,21.25 83,24.65 L50.5,57.05 L18,24.55 C14.6,21.15 9,21.15 5.6,24.55 C3.9,26.25 3,28.55 3,30.75 C3,33.05 3.9,35.25 5.6,36.95 L44.3,75.75 C47.7,79.15 53.3,79.15 56.7,75.75 Z\"\u003e\u003c/path\u003e\n\u003c/svg\u003e\n  \u003c/div\u003e\n\u003c/nav\u003e\n      \u003c/aside\u003e\n    \u003csection class=\"SC-Grid_main rich-text\"\u003e\u003cheader class=\"SC-PageHeader \" \u003e\n    \u003ch1 class=\"SC-PageHeader_heading\"\u003e\n      Planned Maintenance\n    \u003c/h1\u003e\n\u003c/header\u003e\n      \u003csection class=\"SC-ContentBlockContainer\" id=\"SC-ContentBlockContainer-cms-planned-maintenance-text-1\" data-cb=\"cms-planned-maintenance-text-1\"\u003e\n\n  \u003cdiv class=\"SC-ContentBlockContainer_body sc-one-third-two-thirds\"\u003e\n      \u003cdiv class=\"CB-Component\" data-cb=\"cms-planned-maintenance-image\"\u003e\n  \u003cdiv class=\"Image\" data-alignment=\"\" data-alignment-target=\"cms-planned-maintenance-image\"\u003e\n        \u003cimg loading=\"lazy\" src=\"https://res.cloudinary.com/hyggzlxrb/image/upload/c_fit,f_auto,h_2048,w_2048/v1/media/Planned_Maintenance_409x300-2.jpg\" alt=\"\" /\u003e\n  \u003c/div\u003e\n\u003c/div\u003e\n\n      \u003cdiv class=\"SC-ContentBlock SC-Text\" id=\"SC-ContentBlock-cms-planned-maintenance-text\" data-cb=\"cms-planned-maintenance-text\"\u003e\n    \u003cp\u003eYour business never stops – neither should your equipment. Our customer service team will keep your business cooking!\u003c/p\u003e\n\n\u003cp\u003eStoddart understands that all Food Service Equipment requires regular servicing and maintenance to ensure the reliability of your kitchen equipment – just like the service for your car.\u003c/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eMaintenance Agreement\u003c/strong\u003e\u003c/p\u003e\n\n\u003cp\u003eA Stoddart Planned Maintenance agreement is the most effective way to help increase the lifetime of your kitchen equipment – saving time and ongoing costs with pre-scheduled, hassle free servicing.\u003c/p\u003e\n\n\u003cp\u003eOnce the service agreement, tailored to your needs, is in place you will not need to worry. The Stoddart Customer Service Team will automatically contact you to arrange a suitable date and time for your next service when it is due, freeing up your time to run your business. A comprehensive report will be forwarded along with a quote for any additional repairs that may be required.\u003c/p\u003e\n\n\u003c/div\u003e\n\n  \u003c/div\u003e\n\u003c/section\u003e\n\u003cdiv class=\"SC-ContentBlock SC-Text\" id=\"SC-ContentBlock-cms-planned-maintenance-text-2\" data-cb=\"cms-planned-maintenance-text-2\"\u003e\n    \u003cp\u003eMake sure you contact the Stoddart Customer Service Team at 1300 307 289 or email \u003ca href=\"mailto:service@stoddart.com.au\"\u003eservice@stoddart.com.au\u003c/a\u003e for a Planned Maintenance quote – specifically designed for your requirements.\u003c/p\u003e\n\n\u003c/div\u003e\n\u003cdiv class=\"SC-ContentBlock SC-Text\" id=\"SC-ContentBlock-cms-planned-maintenance-button\" data-cb=\"cms-planned-maintenance-button\"\u003e\n    \u003chtml\u003e\n\u003chead\u003e\n\u003cstyle\u003e\na {\nwidth: 100%;\n}\n\u003c/style\u003e\n\u003c/head\u003e\n\u003cbody\u003e\n\u003ca href=\"mailto:service@stoddart.com.au\" class=\"Button Button-primary\"\u003e\u003cspan\u003eGet A Quote\u003c/span\u003e\u003c/a\u003e\u003c/body\u003e\u003c/html\u003e\n\n\u003c/div\u003e\n\u003cdiv class=\"SC-ContentBlock SC-Text\" id=\"SC-ContentBlock-cms-planned-maintenance-accordian\" data-cb=\"cms-planned-maintenance-accordian\"\u003e\n    \u003chtml\u003e\n\u003chead\u003e\n\u003cmeta name=\"viewport\" content=\"width=device-width, initial-scale=1\" /\u003e\n\u003cstyle\u003e\n.accordion {\n  background-color: #eee;\n  color: #444;\n  cursor: pointer;\n  padding: 18px;\n  width: 100%;\n  border: none;\n  text-align: left;\n  outline: none;\n  font-size: 15px;\n  transition: 0.4s;\n}\n\n.active, .accordion:hover {\n  background-color: #ccc;\n}\n\n.accordion:after {\n  content: '\\002B';\n  color: #777;\n  font-weight: bold;\n  float: right;\n  margin-left: 5px;\n}\n\n.active:after {\n  content: \"\\2212\";\n}\n\n.panel {\n  padding: 0 50px;\n  background-color: white;\n  max-height: 0;\n  overflow: hidden;\n  transition: max-height 0.2s ease-out;\n}\n\u003c/style\u003e\n\u003c/head\u003e\n\u003cbody\u003e\n\n\u003ch2\u003eFrequently Asked Questions\u003c/h2\u003e\n\u003cbutton class=\"accordion\"\u003eWhy do I need a Planned Maintenance Service?\u003c/button\u003e\n\u003cdiv class=\"panel\"\u003e\n  \u003cp\u003eYou would not leave your car go without a regular service – neither should your kitchen equipment.\u003c/p\u003e\n\n\u003cp\u003eA Planned Maintenance service includes several checks of key components to ensure the equipment is working correctly. Water filters on combi ovens are being replaced as per the guidelines in the Service Manuals.\u003c/p\u003e\n\n\u003cp\u003eA comprehensive report of the conditions will be provided after the service is being completed, along with a quotation of any required repairs. This will give you peace of mind that the equipment is working at its optimal performance.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003cbutton class=\"accordion\"\u003eWhat is included in a Planned Maintenance Service?\u003c/button\u003e\n\u003cdiv class=\"panel\"\u003e\n  \u003cp\u003eA Planned Maintenance agreement includes the site visit, several checks of key components, a comprehensive report and quote for repairs – if required.\u003c/p\u003e\n\u003cp\u003ePlease feel free to contact the Stoddart Customer Service Team on 1300 307 289 or at service@stoddart.com.au if you require additional services that you would like to include – we can design the services to your individual needs.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003cbutton class=\"accordion\"\u003eWhat does it cost?\u003c/button\u003e\n\u003cdiv class=\"panel\"\u003e\n  \u003cp\u003eThe cost depends on what equipment is included, site location and access requirements. For a detailed quote, please contact the Stoddart Customer Service Team on 1300 307 289 or at service@stoddart.com.au.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003cbutton class=\"accordion\"\u003eCan I change the equipment in the middle of the agreement period?\u003c/button\u003e\n\u003cdiv class=\"panel\"\u003e\n  \u003cp\u003eYes. Equipment can be added or deleted off the agreement, making it as flexible as you need it to be.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003cbutton class=\"accordion\"\u003eDo I need to organise the site visits?\u003c/button\u003e\n\u003cdiv class=\"panel\"\u003e\n  \u003cp\u003eNo. Once your Service agreement is in place, the Stoddart Customer Service Team will contact you just before the due date of your next service. We will arrange a suitable date and time to carry out the service. We will keep track of it for you.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003cbutton class=\"accordion\"\u003eWhat is the length of the agreement?\u003c/button\u003e\n\u003cdiv class=\"panel\"\u003e\n  \u003cp\u003eAgreements can be signed for a 12 month period or a 24 month period - whatever suits you best.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003cbutton class=\"accordion\"\u003eWhy do I need to change the water filter for my combi oven?\u003c/button\u003e\n\u003cdiv class=\"panel\"\u003e\n  \u003cp\u003eIt is important that the user establish a regular filter replacement schedule, to ensure the best performance of your combi oven. Find out more about \u003ca title=\"Water Filtration Systems\" href=\"/water-filtration-system\" target=\"_blank\" rel=\"noopener\"\u003e\u003cstrong\u003eWater Filtration Systems.\u003c/strong\u003e\u003c/a\u003e\u003c/p\u003e\n\u003c/div\u003e\n\n\u003cscript\u003e\nvar acc = document.getElementsByClassName(\"accordion\");\nvar i;\n\nfor (i = 0; i \u003c acc.length; i++) {\n  acc[i].addEventListener(\"click\", function() {\n    this.classList.toggle(\"active\");\n    var panel = this.nextElementSibling;\n    if (panel.style.maxHeight) {\n      panel.style.maxHeight = null;\n    } else {\n      panel.style.maxHeight = panel.scrollHeight + \"px\";\n    } \n  });\n}\n\u003c/script\u003e\n\n\u003c/body\u003e\n\u003c/html\u003e\n\n\u003c/div\u003e\n\n    \u003c/section\u003e\n  \u003c/div\u003e\n\u003c/article\u003e\n","flash":null,"action":null,"notice":null}