Your business never stops – neither should your equipment. Our customer service team will keep your business cooking!
Stoddart understands that all Food Service Equipment requires regular servicing and maintenance to ensure the reliability of your kitchen equipment – just like the service for your car.
A Stoddart Planned Maintenance agreement is the most effective way to help increase the lifetime of your kitchen equipment – saving time and ongoing costs with pre-scheduled, hassle free servicing.
Once the service agreement, tailored to your needs, is in place you will not need to worry. The Stoddart Customer Service Team will automatically contact you to arrange a suitable date and time for your next service when it is due, freeing up your time to run your business. A comprehensive report will be forwarded along with a quote for any additional repairs that may be required.
Make sure you contact the Stoddart Customer Service Team at 1300 307 289 or email firstname.lastname@example.org for a Planned Maintenance quote – specifically designed for your requirements.
Frequently Asked Questions
You would not leave your car go without a regular service – neither should your kitchen equipment.
A Planned Maintenance service includes several checks of key components to ensure the equipment is working correctly. Water filters on combi ovens are being replaced as per the guidelines in the Service Manuals.
A comprehensive report of the conditions will be provided after the service is being completed, along with a quotation of any required repairs. This will give you peace of mind that the equipment is working at its optimal performance.
A Planned Maintenance agreement includes the site visit, several checks of key components, a comprehensive report and quote for repairs – if required.
Please feel free to contact the Stoddart Customer Service Team on 1300 307 289 or at email@example.com if you require additional services that you would like to include – we can design the services to your individual needs.
The cost depends on what equipment is included, site location and access requirements. For a detailed quote, please contact the Stoddart Customer Service Team on 1300 307 289 or at firstname.lastname@example.org.
Yes. Equipment can be added or deleted off the agreement, making it as flexible as you need it to be.
No. Once your Service agreement is in place, the Stoddart Customer Service Team will contact you just before the due date of your next service. We will arrange a suitable date and time to carry out the service. We will keep track of it for you.
Agreements can be signed for a 12 month period or a 24 month period - whatever suits you best.
It is important that the user establish a regular filter replacement schedule, to ensure the best performance of your combi oven. Find out more about Water Filtration Systems.