Service Request To ensure we can provide the best possible service we require you to complete this form. Make, model and serial number, along with other essential information must be included for an accurate request to be created. To secure a call, you must also have an account with Stoddart. PLEASE NOTE: Warranty call-outs take place Mondays to Fridays between 7:30am and 4:00pm (except public holidays). Any calls outside these times will be subject to penalty rates and MUST be logged via phone by calling 1300 307 289. Certain items such as glass components and light fittings are not covered under warranty. Claims for non-covered parts, no faults found, travel over 50km or other items outside our standard terms and conditions will be chargeable. Any chargeable items will be COD terms – payable onsite. THIS FORM MUST BE COMPLETED OR REQUEST CANNOT BE PROCESSED Request Type: --None-- Service Request Inspection Warranty Claim Site Details: Site Contact - First Name Site Contact - Last Name Site Contact Email Address Business Name Street Address Suburb State --None-- Australian Capital Territory New South Wales Northern Territory Queensland South Australia Tasmania Victoria Western Australia Other Post code Phone Mobile Equipment Details Equipment Type: --None-- Accessories-Other Bag Warming Station Bain Marie Bain Marie Hotcupboard Banquet Cart Bar Module Baths & Showers Beer Font Benching & Cabinetry Bench Inlet-Outlet Bench Sink Bench Work Mobile Bench Work Static Blast Chiller-Freezer Boiling-Cook Top Boiling-Cook Top Oven Range Boiling Pan-Kettle Bratt Pan Cabinet-Cold Mist Char Grill Char Grill Oven Chip Dump Cleaners Sinks Clothes Drier Coldwell Combi Steamer Oven Condensor Unit Contact Grill Convection Oven Conveyor Oven-Toaster Coolroom Coolroom Control Panel Dishhandling - Mealplating Conveyor Dishwasher - Conveyor Flight Type Dishwasher - Conveyor Rack Type Dishwasher - Undercounter Dishwasher - Upright/Hood Type Drawer Kits Drink Fountains Dunnage Rack Equipment Stand-Infil Fire Suppression System Floor Troughs-Drains Flushing Devices Flushing Rim Sink Food Display Ambient Food Display Heated Food Display Refrigerated Food Mixer Food Peeler-Slicer Food Processor-Blender Freezer - Chest Freezer - Undercounter 1 Door Freezer - Undercounter Storage Freezer - Upright Merchandiser Freezer - Upright Storage Frost Top Fryer Fryer Filterbank Fry Top-Griddle Fry Top-Griddle/Salamander Gantry-Shelf Heated Gantry-Shelf Refrigerated/Ambient Glass Chiller Glasswasher Grab Rails Griller Toaster Hand Sanitiser Dispenser Hand Sanitiser Gel Hand Sanitiser Liquid Hand Wash Basin Heated Deck Heat Lamp High Speed Oven Hood Air Treatment System Hood Combi Oven Hood Condensate Hood Kitchen Hood-Cold Mist Hood-Cold Mist-KSA Hood-Cold Mist-KSA-UV Hood Pizza Conveyor Hood Recirculating Hotcupboard Horizontal Hotcupboard Vertical Hot Dog Warmer Hot Food Slide Hotwater Urn Icecream Freezer Ice Machine Induction Buffet Induction Cook Top Induction Delivery System Induction Frytop-Griddle Induction Wok Insulated Food Storage Box Island Buffet Heated Island Buffet Refrigerated Lab Bowls & Sinks Makeline-Servery Combination Makeline-Servery Heated Makeline-Servery Refrigerated Microwave Oven Pasta Cooker Pie Warmer Display Pizza Hot Hold Plaster Arresters Plate Dispenser Potwashing Sink Refrigerated Display Door Refrigerator - Back Bar Refrigerator - Countertop Merchandiser Refrigerator-Freezer Drawer Refrigerator - Pizza Prep Refrigerator - Sandwich Prep Refrigerator - Undercounter 1 Door Refrigerator - Undercounter Storage Refrigerator - Upright Merchandiser Refrigerator - Upright Storage Salamander Sanitation Hardware Sanitation Liquid-Gel Shelf Freestanding Shelf Over Shelf Under Shelf Wall Shower Tray Sink Waste Solid-Target Top Solid-Target Top Oven Range Soup Well Sous Vide Tank Spare Parts - Hand Marked Spare Part - Import General Spare Part - Local General Spray Rinse Steamer Surgical Scrub Trough Toilet Pans Tray Lowerator Trolley Trough - Drink Trough - Wash/Scrub Urinals Utility Distribution/Spine Wall Vacuum Packer Vertical Toaster Warmer Drawer Washroom Accessories Waste Disposal Unit Water Filter Wok Brand: --None-- Adande Airex American Range Anets Asado Aristarco CookTek Culinaire Custom Heated Products Custom Refrigerated Products Giorik Halton Metro PowerSoak Simply Stainless Stoddart Plumbing Synergy TurboChef Woodson Model Number Serial no Opening Hours Purchase Date (dd/mm/yyyy) Please keep a copy of your tax invoice or delivery docket as proof of purchase for future reference Company purchased from Has the following been checked? Electrical power supply Gas Water supply Hold down your mouse to select multiple values Description of fault Customer Type: --None-- End User Distributor I have an account with Stoddart Your Name Your Email Address I hereby agree to Stoddart’s Warranty Terms & Conditions